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Hundreds of unit owners, monthly charges for rent and management-cost contributions, and your property management software tracks arrears perfectly - it just never reminds anyone to pay. Terminovo adds tactful, automated reminders and a payment link on top of your existing system, without changing anything else.
Property managers and homeowners association administrators handle dozens or hundreds of units, issuing monthly charges for rent, renovation fund contributions, and management costs. The problem is not the billing itself - property management software handles that well - it is what happens when an owner does not pay. Arrears on residential and commercial units in Poland keep growing, with the average B2B payment delay reaching 53 days (Coface, 2026). As many as 47% of Polish companies - including property management firms - spend 10 or more hours a week chasing overdue payments (Intrum, 2025), time that should go into running the building, not calling owners.
The debtor is not an anonymous counterparty - it is a member of the very community the manager serves every day. A tone that is too firm in a payment reminder can damage the relationship for years and hurt the manager's standing with the owners.
PLN 46.2 billion in overdue B2B receivables in Poland (BIG InfoMonitor, 2026)Systems used to manage residential communities are great at generating charges and arrears reports, but their job usually ends at displaying the balance. Sending reminders, payment links, and tracking deadlines is left to the manager - manually.
Average B2B payment delay: 53 days (Coface, 2026)As a portfolio of managed properties grows, even a small percentage of late payers adds up to dozens of overdue charges each month. Without automation, each one has to be tracked separately - a call, an email, a bank statement check.
Hours spent reminding owners about overdue rent are hours missing from technical inspections, vendor coordination, or resident requests. It is a real operational cost that rarely shows up on any report.
47% of Polish companies spend 10+ hours a week chasing payments (Intrum, 2025)You keep your property management software. Terminovo adds a layer of tactful, automated reminders and payment links exactly where your system's job ends.
Terminovo sends a sequence of reminders about rent and contribution charges - before the due date and after it passes - together with a direct payment link. Owners get a clear, polite message instead of a phone call from the manager.
Messages read like a routine system notification, not a personal complaint from the manager. Escalation only happens when it is genuinely needed, so the manager never has to choose between protecting the budget and keeping good neighborly relations.
No data migration, no changes to how charges are calculated - Terminovo simply adds reminders and online payments on top of what you already use. Included at no extra cost: unlimited KSeF-compliant invoicing.
No. Terminovo does not replace your property or community management software - it works alongside it. The manager keeps issuing rent and contribution charges in the existing system, and Terminovo adds a layer of automated reminders and payment links right where arrears actually occur.
Messages are designed to be polite and matter-of-fact - owners receive them as a standard system notification, not a personal complaint from the manager. The tone escalates gradually and only when arrears genuinely persist, so the day-to-day neighborly relationship stays intact.
Terminovo scales from a single residential community to a portfolio of multiple buildings and hundreds of units. Every rent or contribution charge is tracked individually, and the manager sees all arrears and payment statuses in one place, regardless of how many properties are under management.
Yes - Terminovo includes free, unlimited invoicing compliant with Poland's National e-Invoicing System (KSeF). Managers can issue KSeF-compliant invoices and use automated payment reminders at the same time, at no extra cost for this feature.
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Terminovo automatically sends reminders and recovers receivables - without your involvement.
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