Loading...
Solution for property managers and residential communitiesYou manage the building, issue the charges,
You manage the building, issue the charges,
and chasing neighbors feels awkward.
Hundreds of unit owners, monthly charges for rent and management-cost contributions, and your property management software tracks arrears perfectly - it just never reminds anyone to pay. Terminovo adds tactful, automated reminders and a payment link on top of your existing system, without changing anything else.
53 days
47% spend 10+ hrs/week
Property managers and homeowners association administrators handle dozens or hundreds of units, issuing monthly charges for rent, renovation fund contributions, and management costs. The problem is not the billing itself - property management software handles that well - it is what happens when an owner does not pay. Arrears on residential and commercial units in Poland keep growing, with the average B2B payment delay reaching 53 days (Coface, 2026). As many as 47% of Polish companies - including property management firms - spend 10 or more hours a week chasing overdue payments (Intrum, 2025), time that should go into running the building, not calling owners.
The problem
What are you dealing with every month?
Chasing an owner means chasing a neighbor
The debtor is not an anonymous counterparty - it is a member of the very community the manager serves every day. A tone that is too firm in a payment reminder can damage the relationship for years and hurt the manager's standing with the owners.
PLN 46.2 billion in overdue B2B receivables in Poland (BIG InfoMonitor, 2026)Property management software tracks arrears but never reminds anyone
Systems used to manage residential communities are great at generating charges and arrears reports, but their job usually ends at displaying the balance. Sending reminders, payment links, and tracking deadlines is left to the manager - manually.
Average B2B payment delay: 53 days (Coface, 2026)Hundreds of units mean hundreds of potential arrears every month
As a portfolio of managed properties grows, even a small percentage of late payers adds up to dozens of overdue charges each month. Without automation, each one has to be tracked separately - a call, an email, a bank statement check.
Time spent chasing payments is time taken away from running the building
Hours spent reminding owners about overdue rent are hours missing from technical inspections, vendor coordination, or resident requests. It is a real operational cost that rarely shows up on any report.
47% of Polish companies spend 10+ hours a week chasing payments (Intrum, 2025)Solution
Terminovo adds reminders on top of your existing system - it does not replace it
You keep your property management software. Terminovo adds a layer of tactful, automated reminders and payment links exactly where your system's job ends.
Automatic, tactful reminders with a payment link
Terminovo sends a sequence of reminders about rent and contribution charges - before the due date and after it passes - together with a direct payment link. Owners get a clear, polite message instead of a phone call from the manager.
Your relationship with owners and the community stays intact
Messages read like a routine system notification, not a personal complaint from the manager. Escalation only happens when it is genuinely needed, so the manager never has to choose between protecting the budget and keeping good neighborly relations.
Works alongside your current system, plus KSeF invoicing from PLN 29
No data migration, no changes to how charges are calculated - Terminovo simply adds reminders and online payments on top of what you already use. Plus KSeF-compliant invoicing: up to 75 invoices a month from PLN 29 on the Invoices Only plan.
Frequently asked questions
Do I need to change my current property management software?
No. Terminovo does not replace your property or community management software - it works alongside it. The manager keeps issuing rent and contribution charges in the existing system, and Terminovo adds a layer of automated reminders and payment links right where arrears actually occur.
Will automated reminders damage the relationship with unit owners?
Messages are designed to be polite and matter-of-fact - owners receive them as a standard system notification, not a personal complaint from the manager. The tone escalates gradually and only when arrears genuinely persist, so the day-to-day neighborly relationship stays intact.
How many units or communities can I manage in Terminovo?
Terminovo scales from a single residential community to a portfolio of multiple buildings and hundreds of units. Every rent or contribution charge is tracked individually, and the manager sees all arrears and payment statuses in one place, regardless of how many properties are under management.
Does Terminovo also help with KSeF-compliant invoicing?
Yes - the Invoices Only plan (PLN 29/month) covers up to 75 KSeF-compliant invoices a month. If you also want automated payment reminders, choose a plan that combines both in one shared pool of active invoices (for example, Starter at PLN 49/month).
Start today
Stop losing money to late payments
Terminovo automatically sends reminders and recovers receivables - without your involvement.
Try for free