We handle the payments.
You keep the relationship.

No. Terminovo works alongside your existing invoicing tool, not instead of it. If you issue KSeF invoices in another system, you can sync them from KSeF directly into Terminovo. You can also upload your invoice list from a CSV or Excel file. From that point, Terminovo handles the reminder sequences while you keep issuing invoices the way you always have. If you prefer to have everything in one place, you can also use the built-in KSeF invoicing module in Terminovo, which is free on every tier and fully compliant with mandatory e-invoicing requirements.

The Free tier (PLN 0 per month) gives you full access to KSeF e-invoicing. Issue and receive invoices without any document limits, at no cost. You also get a dashboard showing all your invoices and their payment status: who has paid, who is overdue, and by how many days. What Free does not include is automated reminder sending. On paid plans, Terminovo contacts your clients for you: Starter (PLN 49/mo) handles reminders for up to 15 clients, Professional (PLN 119/mo) up to 75 clients, and Business (PLN 499/mo) handles all your clients. Paid plans also unlock the scheduled-with-preview mode, priority support, and analytics. You can start free and upgrade at any time, with no data loss and no long-term commitment.

The limit refers to the number of clients that currently have active reminders running. This means the system is automatically sending or has scheduled upcoming messages for those clients. On the Starter plan the cap is 15 clients at once; on Professional it is 75. A slot frees up automatically in two situations: when a client pays, or when you manually pause their reminders. This means your capacity adjusts dynamically as invoices get settled. If three clients pay on the same day, you immediately have three new slots available. Clients without active reminders remain visible on your dashboard and can be activated at any point without losing any history.

Yes. Issuing and receiving KSeF e-invoices is included on the Free tier (PLN 0 per month) and on all paid plans, with no additional fees and no document limits. Terminovo supports KSeF 2.0 in line with the current requirements from the Polish Ministry of Finance and includes an offline mode for when the government system is temporarily unavailable. The paid plans (Starter from PLN 49/mo, Professional at PLN 119/mo, Business at PLN 499/mo) add automated client reminders and payment recovery features on top. KSeF invoicing itself stays free because we believe that access to compliant e-invoicing should not be a barrier for any Polish business, regardless of size.

Each morning you receive a digest listing every reminder the system has scheduled to send that day. Before anything reaches your clients, you have a window to review and intervene: you can mark an invoice as paid if the client settled outside the system, skip a single reminder without interrupting the rest of the sequence, or pause the entire sequence for a particular client. If you take no action, the system sends all planned messages automatically at the right time, respecting quiet hours and skipping Sundays. This mode is for people who want full visibility and daily control before anything goes out. It is available on the Professional plan and above, while lower plans run fully automatic sequences without the daily preview.

Business (PLN 499/mo, reminders for all your clients) is currently in waitlist mode. We are onboarding an initial group of users carefully to make sure the experience is right before opening it broadly. If you need the Business plan now, you can join the waitlist from your account settings and we will reach out as soon as a place opens. In the meantime, the Professional plan (PLN 119/mo, reminders for up to 75 clients) covers the needs of most small and mid-sized businesses and is available immediately. We expand Business access in batches, so the sooner you sign up, the sooner you get in.

Yes. You can upgrade or downgrade your plan at any time from account settings. Changes take effect immediately after confirmation, without waiting for the end of a billing period. When you upgrade, you instantly gain access to reminders for more clients and any additional features included in the new plan. When you downgrade, reminders for clients above the new limit are automatically paused (not deleted), so you can reactivate them if you return to a higher plan later. There are no long-term contracts and no cancellation fees. Start on Free, add reminders when you are ready, and adjust the plan as your business grows.