Privacy Policy

1. Data Controller

The data controller is Terminovo. For data protection inquiries, contact: kontakt@terminovo.pl.

2. Data We Collect

We collect the following data:

• Contact data: name, email, phone number
• Business data: company name, NIP, address
• Technical data: IP address, browser info, cookies
• Transaction data: invoice history, payments

3. Purposes of Processing

We process your data for:

• Providing Terminovo services
• Handling inquiries and support
• Direct marketing of our services
• Legal obligations
• Service improvement

4. Cookies

Our site uses cookies for:

• Essential: site functionality
• Analytics (Google Analytics / GA4): collects aggregated traffic statistics. Google Analytics operates under Google Consent Mode v2 — prior to consent, only modelled, cookieless signals are sent without identifying individual users.
• Marketing (Meta Pixel, Microsoft Clarity): ad personalisation and session recording. Loaded only after your explicit consent.

You can change your choice at any time by clearing your browser's local storage or contacting us. Declining analytics and marketing cookies does not affect platform functionality.

5. Data Sharing

We may share data with:

• IT and hosting providers
• Payment providers
• Analytics and marketing providers (Google Analytics, Meta Pixel, Microsoft Clarity)
• Government authorities when required

We do not sell your personal data. Some of our service providers (including Google LLC, Meta Platforms Inc., and Microsoft Corporation) are located outside the European Economic Area (EEA), including in the United States. Data transfers to these providers are made under Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an adequate level of data protection.

6. Data Retention

We retain data for as long as necessary for processing purposes.

7. Your Rights

Under GDPR, you have the right to:

• Access your data
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, contact us.

8. Complaint to Supervisory Authority

You may file a complaint with the data protection authority.

9. Data Security

We implement appropriate technical and organizational measures.

10. Policy Changes

We may update this policy periodically.

11. Contact

For questions, contact us:

Email: kontakt@terminovo.pl