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"We'll pay after final sign-off." "Finance is waiting for approval." "The invoice is in circulation." Terminovo ends this cycle β automatically monitoring payments for project and recurring invoices.
IT companies and software houses bill on a project and retainer basis β invoices issued after milestone completion, after launch, or monthly for maintenance. Each model has its own delay pattern: long approval chains, scope disputes, and clients who treat "after launch" as an informal date, not a legal one.
Milestone billing looks sensible in the contract. In practice, the client shifts the acceptance date, adds feedback, requests changes. Every revision means more weeks waiting for a bank transfer.
45% of IT invoices are paid after the due dateAn invoice must pass through the project manager, department head, finance, and sometimes the board. Each person can "forget" it for two weeks. Result: paid a month after the due date.
Average delay: 37 days beyond the due dateThe client disputes one deliverable item but withholds the entire invoice. Even if 90% of the work is accepted, the transfer does not arrive until everything is "closed".
A small, recurring retainer invoice for support or hosting β the client receives it, sets it aside, and pays when reminded. Meanwhile you send it every month and manually track what has been paid.
Remind your client to pay before you forget yourself. Gradual escalation, professional tone, relationship intact.
Whether it is a milestone invoice, a launch invoice, or a monthly retainer β Terminovo sends a reminder before the due date and after it passes. Set it once, the system handles it always.
Messages are professional and signed by your company. The client treats them as an automated system notification β not an angry call from the owner. The business relationship is unaffected.
See which projects have overdue payments, which clients regularly miss retainer deadlines, and which milestone invoices have been waiting longest. Zero Excel tracking.
Yes β each invoice is tracked separately with its own due date. You load a milestone invoice after issuing it and Terminovo immediately starts monitoring its payment. You can also pause reminders if a scope dispute is in progress.
Regular retainer invoices can be loaded cyclically or via KSeF integration. Terminovo monitors each one automatically β without your involvement every month.
Yes β one click pauses reminders for a specific invoice. When the dispute is resolved, you resume automatically or issue a corrective invoice.
Terminovo messages read like a professional system notification, not a complaint from the owner. Long-term clients typically respond positively β they see that your company operates professionally and has automated its financial processes.
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Terminovo automatically sends reminders and recovers receivables β without your involvement.
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